FAQ2018-06-22T13:57:38+00:00

FAQ

Yes, all instructors have been trained, assessed and meet the requirement set out by National Governing Bodies which include AALA (The Adventure Activities Licensing Authority) who inspect us annually.

Yes all members of staff including domestic and office staff have an up-to-date DBS check. Any visitors who come on site must go through to the office and sign in and wear a visitors’ badge.

Each activity has a risk assessment that all staff must read, sign and adhere to.  All activities are regularly checked by staff and outside companies. Your child’s safety is our number one priority.

We believe that it is unnecessary for children to bring mobile phones or other technology on their trip.

Unless it’s an emergency we would prefer that you do not contact your child during their stay as we will not be able to pass on messages or emails. If there is an emergency the best way to get through is by contacting the school and they can then contact the visiting staff who are here with your child.

Depending on the time of year and what activities have been chosen there may be an opportunity to buy ice cream.

We have a souvenir shop, which offers trinkets to remember their stay with us but double check with the school if you are not sure.  It will be your child’s responsibility to look after their own money. Fairplay CEC will not accept any responsibility for lost money.